We pride ourselves on delivering the best customer service experience to all our current and new customers

I have nothing to say but good words…
I have nothing to say but good words…
Amelia
Trustpilot
I have nothing to say but good words for this company! They have always been efficient , reliable and very helpful. They have always been fast with sorting out any problems I have had with my policy and is definitely worth every penny!
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Amazing service, great staff
Amazing service, great staff
ValdeeH
Trustpilot
I have been with Covertxt for almost 3 years. They successfully repaired my range cooker last year but last week unfortunately my washing machine was diagnosed beyond economical repair. Covertxt sent me a list of available options including a free of charge option. I sent the form back , new machine was ordered by them on Tuesday and installed by AO yesterday. Amazing service from start to finish, well worth my monthly premiums.
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Polite, friendly, tidy and efficient
Polite, friendly, tidy and efficient
Elisabeth Malin
Trustpilot
Easy to book engineer's visit.
They came on the appointment date emailed to me.
The engineer was really great.
Polite, friendly, tidy and mended the machine efficiently and with no fuss.
I can thoroughly recommend.
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So impressed with the whole experience
So impressed with the whole experience
Christine Mulhern
Trustpilot
So impressed with the whole experience, I made a call to report the fault, received a call from the engineers the next day, got booked in for the end of the week, assessed and new part fitted all within a week.
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Amazing service lovely engineer went…
Amazing service lovely engineer went…
Amy Thomas
Trustpilot
Amazing service lovely engineer went above and beyond to help me with my dishwasher.
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Broken Tumble Dryer
Broken Tumble Dryer
James Doherty
Trustpilot
really get stressed when any of my appliances break down as it seems to bring the productivity of the house to a halt.
Recently my tumble dryer has broken down and Jocey has been brilliant.
The Tumble Dryer that had broken was still under warranty with another company (external company) Jocey chased them up for me and let them know it wasn't exceptable when they didn't turn up intially as they had planned. Jocey also telephoned me back with updates when she said she would, which I personally value.
Thank you Jocey, I appreciate it.
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